Unit Option

Single, Multiple

Background

FDD Franchised Units: 33

Corporate Owned Units: 1

Projected New Units: 11

Year Established: 2003

First Year Franchised: 2014

Type of Business: Franchise

Hours of Operation: 24 / 7 / 365

Number of Employees: Small (1-5)

History:

1Heart Caregiver Services is a senior care company specializing in private care services for the elderly and other adults, meeting their healthcare needs. It is our mission to provide quality, reliable and compassionate care to our clients in the comfort of their own homes.

A strong recognized brand name started in Beverly Hills California.
1Heart Caregiver Services has been providing our seniors private care services since 2003. We started franchising in 2015.

Initial and ongoing support for all franchisees.
A dedicated franchise support team with combined 90 years of experience that can provide support in achieving organizational effectiveness and optimized revenue following the 1Heart system.

Effective and unique 1Heart proprietary and unique programs.
1Heart has created programs and training to continuously improve the services and employee’s professional development and growth through its in-house 1Heart Caregiver University and 1Heart Business Academy. For several years, 1Heart had implemented a continuing health education program like conducting ‘brain fitness education’ seminars, Neurobics brain exercises, fall prevention awareness, wellness programs, and health education lectures within the senior community. This helps provide cognitive stimulation to our brain that helps slow down occurrence of dementia.

1Heart declares that our healthcare industry is defective, it focus on illness, 1Heart for many years have focused on wellness with relentless health education lectures as stated, which help promote wellness, longevity and improved lifestyle.

Availability

Territories: United States

Financials

Liquidity: $150,000

*Investment Range: $126,735 - $155,623

**Average Investment: $90,000 - $140,000
Provided by the Franchisor

Minimum Net Worth: $250,001, to $500,000

6 Month Cash: $30,001

Franchise Fee: $60,000

Royalty: 5%

Royalty Description: 5% of Gross Revenue (or minimum royalty, whichever is greater)

Advertising: $1,000-$3,000 per month minimum local spend (varies by number of Territories and monthly Gross Revenue)

National Advertising: 2% of Gross Revenue

Ramp-Up: 4 to 6 months

Passive Ownership: Semi- passive at onset (they can hire a manager to run business)
Passive Ownership means the owner is working 15 hours or less per week in the business.

Passive Ownership Explain: The franchise owner will need to place the primary roles with full-time staff (a business development role and a Human Resources role) AND dedicate a minimum of 20 hours a week in a direct, active capacity.

Training, Support and Assistance

Co-Operative Advertising: Available

Site Selection Assistance: Available

Lease Negotiation Assistance: Available

Length of Training: 1 Week

Training Description:

1. Both the Initial and Ongoing Training will be held as often as necessary on an appointment basis at our primary business location or another determined location. We offer our initial training program whenever a new franchise location is projected to be opening. The initial training program is conducted at our headquarters in Los Angeles, California, or another location we designate.

2. We provide you an initial training program that covers material aspects of the operation of the franchised business including the following instructional materials: 1Heart Caregiver Services training manuals for each of the training classes, the Confidential Operations Manual and the subjects listed in the chart above. Training will be conducted by Randolph Clarito. He has more than 12 years of experience in homecare. His qualifications are as follows: Presently Director for Business and Franchise Development as well as Corporate Trainer of 1Heart Caregiver Services. He previously held the position of Chief Operating Officer for a multinational pharmaceutical company abroad, trained at St. Louis Missouri USA and Taipei Taiwan, Master Franchisor of 3 Pharmaceutical retail and distribution company, Training Consultant of Harry Pound Consultants Inc. and had been a Senior Vice President of a manufacturing company engaged in Veterinary Pharmaceutical healthcare. If Randolph Clarito is unable to conduct training a replacement trainer with similar experience and background will be provided.

3. We do not charge for initial training. You must pay for all travel costs and living expenses for yourself and any of your attendees, including, but not limited to employee compensation and workers‟ compensation insurance premiums.

4. The initial training program is mandatory for the designated manager and he or she must attend and complete the initial training program to our satisfaction. The initial training program will be conducted approximately 2 months before the opening of the franchised business. Up to 2 assistants of your choosing may also attend at your option (for a total of 3 people). After a replacement of the designated manager, he or she has 30 days to complete initial training. You are not charged any fee to have a new designated manager attend our training program, unless your manager changes are excessive or caused by poor hiring practices. You must pay all travel costs and living expenses for a new designated manager‟s attendance. (Section 8) We expect that your attendees will advance through the training program at different rates depending on a variety of factors, including background and experience. The time frames provided in the chart are an estimate of the time it will take to complete training. Periodically, you, your managers or employees must attend refresher-training programs to be conducted at our headquarters or another location we designate. Attendance at these programs will be at your expense.

5. We have scheduled webinars for continuing professional education, sharing of sales and marketing success by our Client Care Managers in our corporate locations, our marketing department’s updates on marketing campaigns and programs that are to be implemented for the month and succeeding months.

6. Then open forum on what are the most common objections and difficulties that any franchisee encounter and we will have the whole 1Heart Team to answer and reply accordingly and provide solutions for each franchisees to follow and execute.

Operational and Marketing Tools:

1Heart corporate office will create regular marketing programs and campaign that will help all franchise office penetrate and grow their 1Heartr Brand in their territory. All marketing promotional materials including health infographics were created for Franchisee’s use and implementation. Corporate negotiations on lead sources can be passed on to franchise offices for their benefits.

1Heart corporate provides strong marketing and staffing/ recruitment support that will enable the franchisees to implement in their local community. Most marketing programs and campaigns were field tested and implemented and had shown to generate desired business results, grow the 1Heart Brand in senior living facilities which are mostly present in all franchisees locations. As a result, Franchisees benefit from the good business relationship established by 1Heart corporate over the years and shortens the ramp up time in their respective territories.

1Heart corporate implements a strong SEO search engine optimization program that allows the whole 1Heart Brand to get leads in the internet and once it is in another franchise location, it will be passed on accordingly to respective franchise offices.

1Heart technology platform offers efficiency in accounting procedures, accurate information, billing of invoices, payroll, CRM system where each prospects or leads’ progress are tracked in order not to miss any opportunity.

Financing Assistance: N/A