Unit Option

Single, Multiple, Area Representative/Master Developer

Background

FDD Franchised Units: 291

Corporate Owned Units: 0

Projected New Units: 22

Year Established: 2000

First Year Franchised: 2006

Type of Business: Franchise

Hours of Operation: 24 / 7 / 365

Number of Employees: Large (21+)

History:

A Vision, A Belief, and A Goal

In the mid-1990s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, assisted living referral services, and home health care. Always Best Care was formed with the belief and agenda of taking the burden off families’ shoulders and putting it on our own.

People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes with all his heart, what makes a successful home care company is nothing more than successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today, Always Best Care provides services through a network of more than 200 franchised units across the United States and Canada. In the future, the goal is to expand the footprint of Always Best Care into new senior home care franchises in Germany, Australia, and the United Kingdom.

Availability

Territories: United States, Canada: Registered

Financials

Liquidity: $100,000

*Investment Range: $89,725 - $145,900

Minimum Net Worth: $100,001 to $250,000

6 Month Cash: $50,001

Franchise Fee: $49900

Royalty: 6%

Royalty Description: 6% of Gross Sales (subject to escalating monthly minimum royalty)

Advertising: $800 per month Local Advertising Expenditure

National Advertising: The greater of: (i) 2% of your Gross Sales (not including Gross Sales on Skilled Nursing Services) or (ii) $300 per month ($100 per month for 2nd and each additional franchise agreement if you are a multiple franchise owner).

Ramp-Up: 7 to 9 months

Passive Ownership: Passive Ownership NOT Allowed
Passive Ownership means the owner is working 15 hours or less per week in the business.

Passive Ownership Explain: Always Best Care is an owner-operated model that appeals to persons who want to build a business while making a real difference in people’s lives. We also offer a semi-absentee model for persons seeking to build a business over a broader geographic area while working in a management/investor capacity.

Available Discounts

• Veterans
• Minorities

Discount Description: We participate in the IFA VetFran Program, through which we will reduce the Initial Franchise Fee for qualified United States veterans by 5%. We also participate in the IFA MinorityFran program, through which we will reduce the Initial Franchise Fee for qualified franchisees by 5%. The MinorityFran program discount and the VetFran Program discounts cannot be combined. The maximum discount available for the Initial Franchisee Fee is 5%.

Training, Support and Assistance

Co-Operative Advertising: Available

Site Selection Assistance: Available

Lease Negotiation Assistance: N/A

Length of Training: 6 to 7 Weeks

Training Description:

Your First 90 Days

Before, During, and After Training At Always Best Care

The Always Best Care training program focuses on the operational activities of setting up, managing, and marketing a business that provides warm, compassionate, and professional care for seniors and others when they need it most. Always Best Care has a proven, successful training and support system that combines both corporate and local services. Trainees are provided on-the-spot coaching along with mentoring and business-building advice that’s invaluable to both new and experienced franchisees.

Corporate team members, Area Representatives, and National Directors will work with new franchisees during an extensive training program that can be completed in as little as seven weeks. This includes both initial and ongoing training and support as well as field training in your local marketing area. The powerful combination of corporate and local support enables you to navigate a clear and proven path as an Always Best Care franchise owner.

Pre-Training

During the first part of the Always Best Care training program, new owners will focus on a series of operations-based training modules that must be completed prior to attending classroom training at the corporate headquarters. This phase of the training program includes a welcome to Always Best Care kick-off webinar, office set up, introduction to our caregiver training platform, and senior community and account management preparation. New owners will also complete all critical administration that includes insurance requirements, non-medical licensing applications, ordering print and marketing material, and conducting a competitive analysis of their market.

Classroom Training

After completing your pre-training, owners will participate in five days of intensive classroom training at Always Best Care’s corporate headquarters in Roseville, California, just outside of Sacramento. This will include a review and discussion of key topics including operations, marketing, caregiver onboarding and staffing, client management, and instruction on how to develop key strategic alliances in the marketplace.

Classroom training also includes guest speakers that will review a wide range of topics such as insurance, payroll, and veteran’s affairs. In addition, trainees will tour Sacramento area skilled nursing facilities and senior communities, where they will have an opportunity to speak with Executive Directors and Marketing Representatives who will provide industry knowledge to help new owners develop their own relationships in their markets. A highlight of the week will include trainees networking with fellow franchisees during class and at a group dinner also attended by executive management. Finally, new owners will have an opportunity to spend time with Always Best Care’s President and CEO, Jake Brown.

In-the-Field Training

After completing the classroom training, franchisees will participate in field training, which will be spent primarily with their coach at their location. This is designed to help new owners get off to a quick start. This part of the training program concentrates on developing relations with assisted living communities, interviewing and hiring caregivers, referral marketing, networking in the marketplace, public relations, and staffing.

Field training provides new owners with an opportunity to work with their Area Representative and National Directors in the market during a three day session. The training session will include referral marketing and client visits, a review of community tours, the status of the new owner’s caregiver team, a discussion about the franchisee’s strengths and challenges, a detailed plan that incorporates the ten areas of focus, and a written field training summary, with emphasis placed on skill sets, roles, expectations, and goals.

In summary, the greatest benefit of the Always Best Care franchise system is the availability of proven programs and techniques to help you build your business and give you a competitive advantage. Always Best Care can help you build a business while making a difference in people’s lives. We are dedicated to exceeding your expectations … always.

Ongoing Support

As an Always Best Care franchisee, you’re never alone! Your Area Representatives and National Directors are always by your side and will provide ongoing training and support as you need it. Plus, from our corporate headquarters, we’ll conduct an ongoing series of webinars on a variety of topics to help you every step of the way.

Operational and Marketing Tools:

You’re Never Alone

Always Best Care has a proven, successful training and support system that combines both corporate and local services. The Always Best Care training program, ABCUniversity, focuses on the operational activities of setting up, managing and marketing your senior care agency. When you join Always Best Care as a franchise owner, the Vice President of Franchise Training, along with your National Director, will work with you during your extensive onboarding process.

Based near your local market, National Directors provide on-the-spot coaching, mentoring and business-building advice that is invaluable to both new and experienced franchisees. They offer extensive industry experience throughout multiple markets with guidance from the Always Best Care Executive Leadership Team.

National Directors provide initial training, field training, and ongoing support. The powerful combination of corporate and local support enables you to navigate a clear and proven path as an Always Best Care franchise owner.

To help launch your business as quickly and smoothly as possible, we also provide all the necessary contacts at each state level as well as access to the nation’s top healthcare licensure consultants to advise you on the most cost-effective and time-efficient procedures for acquiring your home care license and launching your business.

Combined with low entry costs, Always Best Care provides a definite advantage for people seeking a low-cost business opportunity. Always Best Care was named one of the top low-cost franchises by Franchise Business Review and one of the twenty-five most affordable franchises by Black Enterprise Magazine.

Our award-winning national marketing and advertising build brand awareness and helps lower the cost of sales for Always Best Care franchisees. In addition, we generate leads that are distributed to franchise offices at the local level. As an Always Best Care franchisee, you truly experience the concept of “Think globally, act locally,” as we produce plans, programs, and materials that can be picked up and used locally with minimal modifications. Such programs have included the Philips Lifeline Emergency Medical Alert Systems and our exclusive Veterans Assistance program, which helps franchisees provide veterans and surviving spouses not only the care they need but the funds to pay for their care and others.

Constant Communication

Always Best Care provides ongoing information about the senior services industry and the many successes experienced by our franchisees. You’ll always know about new Always Best Care support initiatives. Always Best Care online resources and electronic bulletin boards operate 24/7, creating a community within a community.

• Daily, weekly, and monthly webinars on subjects that span the range of your operations
• Regular calls and meetings with your National Director to reinforce and enhance your business development
• Specialized training for your staff including monthly in-service webinars and continuing education units
• Timely, local, regional, and national meetings to keep corporate communication lines open and address best practices
• Bi-annual leadership conferences include new Always Best Care initiatives, training, and advisory board input. You’ll have the opportunity to network with other franchise owners, National Directors, and corporate headquarters team

Financing Assistance: Available