Concept Description
Grow With Us
Since 1991 we have helped seniors stay healthy, happy and at home. This experience, coupled with successful company-owned locations, is unmatched in the home care industry. Our proprietary software, Tendio, optimizes workflows and enhances service delivery along with our three core pillars that differentiate us from the competition.
Care With Us
Caring Senior Service provides non-medical home care services to seniors who need assistance with daily living activities allowing them to remain in their own home. Our proprietary GreatCare® method provides superior services for our clients and a vastly rewarding business for our franchise owners through delivering Quality Caregivers, Care Solutions, and Active Involvement.
Change Lives With Us
Are you looking for a business that creates jobs, gives back to your community, and makes a difference in peoples lives? Caring Senior Service franchisees are known as the leaders of unmatched care for seniors. With a senior population projected to double in the next 20 years, and an increasing focus on care in the home, Caring Senior Service is primed for growth. If you have experience managing others, strong communication and presentation skills – you have what it takes to be a successful Caring Senior Service franchise owner.
Join the industry leader providing home care to America’s seniors.
- An initial investment of $100,899 – $160,116
- A turnkey business – We guide the entire launch process so you’re ready for business in as little as 60 days.
- Unparalleled support – On-site visits, weekly phone support, quarterly training conferences are just a few – so you achieve accelerated growth.
- Complete training – Not just a three-ring binder and some videos, but initial training, quarterly conferences and ongoing hands-on training.
- Cost effective operating model – We’re fanatical about your bottom line. We run our own locations as shining examples of best practices that guide our owners to do the same.
Grow With Us. Care With Us. Change Lives With Us.®
Testimonials
“Jeff and Ian – I wanted to reach out to you to let you know how impressed I am with our franchise. When my wife and I were looking into purchasing a franchise, we were not sure exactly what we were taking on. When I came upon Caring Senior Service, I knew within the first couple of weeks that we made the right decision. The corporate team are readily available to answer the many questions that I have and they always give me the most sound and valuable advice. I also did not know that I was going to have such a great training process with this company. This was a surprise and also very helpful. I have been with Caring for eight months and I truly feel that you and Jeff, along with the corporation have not only the customer as the top priority but also the franchise owners as well. I would definitely recommend Caring Senior Service to those who may be looking to purchase a franchise. Thanks again for everything. I look forward to working with you both for a long time!” ~-Kevin Shell, Franchise Owner
“I believe I speak for myself and other franchisees that (your) conferences and support have always been enlightening and an important reminder of why we’re in this business. I continue to be excited about the profession and stimulated by your leadership.” ~-Rick Perry, Franchise Owner
Unit Option
Single, Multiple
Background
FDD Franchised Units: 62
Corporate Owned Units: 5
Projected New Units: 10
Year Established: 1991
First Year Franchised: 2001
Type of Business: Franchise
Hours of Operation: Occasional Evenings or Weekends
Number of Employees: Large (21+)
History:
Our founder and CEO, Jeff Salter, worked in the home health care field as an office assistant when he was in college. One of his duties was to manage a list of caregivers that he could refer out to work privately for clients, since the agency he worked for did not offer that service.
Over time, he recognized the huge demand for non-medical home care services for seniors, and felt he could insert professionalism and organization in the process to make it a better experience for clients. In 1991 he started Caring Senior Service in Odessa, Texas to meet that exact need.
The company expanded with several more locations throughout Texas before beginning to franchise nationwide in 2002. Today Jeff is still very involved in home care, with 5 locations of his own.
We take great pride in the fact that many of our franchisees are former employees – they saw firsthand the successes our franchisees were having and wanted to pursue their dream of business ownership.
Availability
Territories: United States
Financials
Liquidity: $100,000
*Investment Range: $99,997 - $153,994
**Average Investment: $97,892 - $131,656
Provided by the Franchisor
Minimum Net Worth: $100,001 to $250,000
6 Month Cash: $50,001
Franchise Fee: $49000
Royalty: 5%
Royalty Description: 5% of Gross Billings (minimum $150 per two-week period)
Advertising: $5,000 during first 6 months; thereafter none required if a full-time Homecare Consultant is employed, otherwise greater of $2,500/month or 1% of Gross Billings
National Advertising: 2% of Gross Billings.
Ramp-Up: 4 to 6 months
Passive Ownership: Semi- passive at onset (they can hire a manager to run business)
Passive Ownership means the owner is working 15 hours or less per week in the business.
Passive Ownership Explain: Management personnel must complete all required training of franchisor. Staffing levels must match business model requirements.
Available Discounts
- Veterans
- Minorities
- Women
Discount Description: VetFran participant for 20% discount of initial franchise fee on first territory. 20% discount for women and minority owners.
Training, Support and Assistance
Co-Operative Advertising: N/A
Site Selection Assistance: Available
Lease Negotiation Assistance: N/A
Length of Training: 14 days
Training Description:
There is a virtual training component after the franchisee signs the franchise agreement. The virtual training piece is approximately 50 hours. After virtual training is completed, initial face to face training consists of 1 week of comprehensive training. After initial training we begin a 16 week program of Core Development comprised of weekly scheduled conference calls with our support team that explicitly blueprint the first 4 months of activity.
Ongoing quarterly continuing education and training conferences. On-site support within first 6 months after initial training. Caring University is our online training and educational platform for franchise owners, office staff, and caregivers that is integrated in our operating software.
Operational and Marketing Tools:
Tendio, our proprietary business management software, optimizes workflows to allow enhanced service delivery while maximizing efficiencies. The client/family portal provides peace of mind through calendar review, progress notes, and ability to video call. The system is paperless and mobile (tablet based), seamlessly integrates with core functions such as payroll and background checks.
An initial marketing kit of materials is provided at training, to include business cards, brochures, and other leave behind collateral. We build and develop franchisees website, including SEO and social media campaigns across Facebook, Twitter, Google +, LinkedIn, etc.
Our robust software platform allows our marketing department to send regular and topical emails to referral sources, clients, and caregivers. We provide a myriad of reporting functions to help track sales volume, opportunities, and continuous data to help stay top of mind with key referral sources.
This support from the national marketing department helps local offices stay connected to key referral sources, even during pandemic times when face to face interactions are limited.
We provide all software and full training on how to use it, including marketing, CRM, scheduling, invoicing, payroll, policies, procedures, ops manual, bookkeeping, etc.
We also assist with state licensing to help offices get off the ground and operating faster. A number of key vendor partners offer additional services for volume purchasing benefits.
Financing Assistance: N/A
