Concept Description
At ComForCare, we have a very clear mission: “To improve the quality of life and the level of independence for every client and family receiving our service.”
Time and again, ComForCare and our home care franchise owners are recognized for the high level of care we provide and we remain dedicated to establishing the new standard for innovative, quality non-medical and skilled home care as well as supplemental staffing solutions.
Our winning formula in the in-home care franchise segment means that as a ComForCare senior care franchise owner, you too can provide the kind of high-quality care necessary to assist families in their goal to improve the quality of life and level of independence for their loved ones.
Our commitment to quality has helped us to become one of the fastest growing home care franchises in the United States.
ComForCare Home Care franchised business provide companionship and personal/domestic care services, and other special needs services, primarily on a non-medical basis, for seniors and people of all ages so that they may remain in their residences, supplemental healthcare staffing services for persons who need this kind of assistance in their home or a facility in which they reside, and an optional service for private duty nursing services (extended hourly nursing care and visit based care for the treatment of medical ailments, Non-Medicare).
ComForcare successfully launched skilled private duty nursing services in 2011 and is nationally recognized for their quality of care.
The Industry – Some important factors
- More than 10,000 people turn 65 every day.
- Older adults often depend on others for assistance in the activities of daily living.
- A growing number of these people are living with one or more chronic illnesses (arthritis, diabetes or Alzheimer’s, etc.)
- There is an unmistakable and increasing desire among seniors to “age in place” in their own homes.
- Patients are discharged from hospitals at a much quicker rate; the average length of a hospital stay has declined by five days since 1980.*
- More than 49% of women over the age of 75 live alone with no spouse or loved one to assist with the daily activities many of us take for granted.*
What makes ComForCare different? ComForCare has the proven marketing programs, care processes; systems and technology to help you properly assess care needs of clients and then deliver tailored solutions to them, their families and the key referral sources that help drive your business. In short, our Superior Care Processes help you build trust.
Competition in the home care industry is weak and fragmented, as most home care providers are smaller independent companies that generally lack the proven systems, professional support, technology and revenue advantages that a quality senior care franchise offers. Although there are a number of people in the business of providing home care services, only a small percentage have the expertise necessary to provide high-quality care and sustain long term success in this growing and evolving industry.
The following associations and recognitions are only a sampling of the many ways that ComForCare helps position its in-home care franchise owners for credibility and success:
- Home Care Association of America (formerly the National Private Duty Association)
- Accreditation Commission for Health Care
- Top 25 World Class Franchise – 2008-2018 Franchise Research Institute for 11 consecutive years
As a ComForCare home care franchise owner, you will be part of a select group of the home care industry’s most notable and recognized group of senior care franchise companies and be well positioned to take full advantage of the opportunities that this robust industry provides.
Testimonials
Desiree
“This is a company that provides quality service in taking care of your loved ones when they most need a helping hand. Their standards of home healthcare and knowledge of privacy laws are top notch. If you are looking for a company who can provide exceptional health services with a ameniable attitude, then you can trust your loved one with ComForcare of NW Allegheny county.”
– Desiree
J. Masonis
“I wanted to thank you for the personal attention you have given my father. As you know, he is recovering from a spinal cord injury and has unique nursing needs.Your CNA was extremely attentive to my father’s needs and certainly gave us some peace of mind for the evenings we could not be with him.”
-J. Masonis, MD
Ruth N. & Kalen H.
“…I also want to say thank you to all of his Caregivers, and let them know they seemed to be “Angels at our door” when we needed help the most. Thank you again for your care and concern.”
-Ruth N. and Kalen H.
Marie C.
“Thank you for providing companion care for me. It was much appreciated and your ladies that came were very pleasant and efficient.”
-Marie C.
Catawba, SC
Alan Tebby
“I wanted to express my sincere thanks to you and your wonderful staff for the prompt attention you were able to arrange. Both you and the staff were extremely approachable in caring for my Mum’s needs, all the way to her passing. All the care givers whom I have had the pleasure of working with were extremely qualified and very, very personable. Their caring nature and attitude were very much appreciated by my Mum, as well as the rest of the family. Again, thank you for the superb care which was rendered In times of illness, it is nice to know that caring professionals such as your organization exist, to help those of us who would be lost without your assistance.”
-Alan Tebby, D.C.
Laura C.
“I just wanted to thank you for your very professional very caring services at a time of great stress for our family. We felt our mother was in very good hands, and also appreciate the time you took personally to insure a thorough initial evaluation for preparation of a care plan. Personally returning the first evening to introduce the sitter and insure a smooth start was further proof of the courteous attention we had come to expect.”
-Laura C.
Charlotte, NC
Janet S.
“Thank you very much for contributing to the Harriet Jackson Fund in memory of my mother. Our family’s goal was to keep my mom physically and mentally challenged. With your wonderful and caring support, we were able to do so. And by contributing to the my “grandmother’s” fund, you have helped provide other seniors with opportunities to remain active. My mother was definitely a presence in our lives and her absence is strongly felt. Knowing that you are thinking of us during this time helps to ease our loss. Thank you for all your wonderful help.”
-Janet S.
Pam B.
“Thank for the care you provided for my Dad and Mom. They really appreciated the help from you and your Caregivers. You have been a good friend and we will recommend your business to others.”
-Pam B.
Charlotte, NC
Gerard
“I’m writing to thank you and your staff for all of the help you provided while planning the relocation of my mother from Williamsburg to Charlotte. Frequent changes in my mother’s condition required a great deal of flexibility on your part. I couldn’t have been more pleased with ComForcare’s ability to flex with, and even anticipate, our needs. More importantly, I greatly appreciate your sensitivity to the needs and emotions of my family as we maneuvered this situation. Your communication with us was frequent, flawless and uplifting. Needless to say, I am happy to recommend your services to my colleagues and friends, and have already done so!”
-Gerard F.M.
CEO Leadfirst Leadership Development
Carl Eisenberg
“Toward the end of my father’s life, our family had need of home care services. ComForcare of Charlotte was a valuable resource during that time. They made every effort to accommodate us in a timely manner. Their caregivers were punctual, kind and competent. They made a difference during a very difficult period in our lives.”
-Carl Eisenberg, M.D.
Rosalind Lewis
“My name is Rosalind Lewis and I am a new client for your senior care services. I recently met (your R.N.) last Friday. I must say I am impressed with the way she presented herself and Comforcare to me. Please let her know that she is on the right track because I don’t get impressed easily. She is a real winner!
I’ve heard good remarks about your services from a social worker in the Carolinas Healthcare system. I have lots of healthcare and human services experience in addition to having a B.S. Degree in the field + additional credits towards a M.S. I have cared for more than a few family members with serious health problems. I had to interview caregivers and oversee the care of these persons. Now I need care for myself as I live alone and have many serious medical conditions to monitor. I won’t settle for less than the best and with Comforcare Senior Services, I know I won’t have to. Thank you for being there!
Mr. Koch I saw you along with Maryanne Daily of the B.B.B on the Ageing With Attitude program last night. Congratulations on your (Silver Torch) award. Once again, THANK YOU FOR BEING THERE!”
-Rosalind Lewis
Unit Option
Single, Multiple
Background
FDD Franchised Units: 228
Corporate Owned Units: 0
Projected New Units: 32
Year Established: 1996
First Year Franchised: 2000
Type of Business: Franchise
Hours of Operation: Regular Business Hours
Number of Employees: Small (1-5)
History:
ComForCare Home Care is an industry leader in North America’s home care franchise companies, operating nearly 300 markets throughout the U.S., Canada and the United Kingdom. While the largest demographic client has historically been seniors aged 65+, ComForCare provides both non-medical and optional skilled nursing care across the entire age spectrum, beginning with pediatric. Primary services provided include:
- Companion and Personal Care
- Chronic Disease Management
- Long Term Care Issues
- Dementia & Alzheimer care
- Skilled Nursing Care (requires Private Duty Nursing licensing and certification)
ComForCare has been recognized as a Top 25 World Class Franchise based on franchisee satisfaction as ranked by the Franchise Research Institute every year since 2008. They have also been featured in Entrepreneur, Forbes, Fortune and Inc. as well as USA Today.
Overview of Business and Top Selling Points:
- Low Investment: $72,975 – $161,925 inclusive of franchise fee
- Small Staff: two (2) full time/one (1) part time employees throughout ramp-up
- Multiple Revenue Streams = High Income Potential
- Group Health Insurance Offerings to Franchisees and Employees
- Certified as a Great Place to Work – 2022, 2023
- Average Gross Sales: $1,545,502
- Median Gross Sales: $1,050,630
- Protected Territory
- Multi-Channel Marketing & Lead Generation
- National Partnerships & Alliances
- Exceptional Multi-Tiered Training and Support
- On-Staff Compliance and Licensing Experts
- State of the Art Technology Suite
- Online Professional Training Portal
- Recession Resistant
- Strong, Consistently Growing Vertical Market: Over 10,000 people are turning 65 every day.
The senior population is projected to hit 70 million by the year 2030.
Availability
Territories: United States, Canada: Willing to Register
Financials
Liquidity: $60,000
*Investment Range: $72,975 - $163,925
**Average Investment: $113,225 - $154,525
Provided by the Franchisor
Minimum Net Worth: $250,001, to $500,000
6 Month Cash: $50,001
Franchise Fee: $59,000
Royalty: 5% - 7%
Royalty Description: 5% or minimum royalty fee bi-weekly - see FDD Item 7. If candidate opts for a lower franchise fee of $29,500 monthly royalties will range from 6% - 7%. - see FDD Item 7.
Advertising: Local 2% of gross sales monthly
National Advertising: 1% of Gross Sales with a Minimum National Advertising Fee per two-week billing period.
Ramp-Up: 7 to 9 months
Passive Ownership: Passive Ownership NOT Allowed
Passive Ownership means the owner is working 15 hours or less per week in the business.
Passive Ownership Explain: Passive ownership is not allowed unless we award a franchise to an entity for example that can demonstrate a clear plan for the active management of the business and that the manager designee has some level of ownership in the franchise and qualifies to meet normal operator standards.
Available Discounts
- Veterans
- First Responders
Discount Description: Veterans receive 20% and First Responders receive 15% off the initial franchise fee.
Training, Support and Assistance
Co-Operative Advertising: N/A
Site Selection Assistance: N/A
Lease Negotiation Assistance: N/A
Length of Training: 4-9 weeks
Training Description:
ComForCare provides a four-phase, Beset-in-Class training program to our franchisees and designated staff members. This includes a comprehensive deep dive into all aspects of the business including licensing, office setup, program offerings, marketing, community outreach partnership building, finance, caregiver recruiting and training, service quality monitoring. and building referrals.
We also provide comprehensive ongoing communication, support and training through weekly newsletters, monthly Mastermind Webinars, Intranet communications, professional training portals, regional meetings, annual conferences, and our expert team of Franchise Business Consultants.
Operational and Marketing Tools:
- State-of-the Art technology suite of digital tools, including: CRM, Scheduling, Billing, Finance, Payroll, Marketing, and Communications
- Family portal
- Service performance measuring
- Caregiver recruiting portal
- Digital library of marketing collateral/resources that are customizable and available to all franchises
- Company Intranet
Financing Assistance: N/A
