Concept Description
Fibrenew is a specialized restoration franchise focused on leather, plastic, vinyl, fabric, and upholstery repair, serving a broad mix of clientele from homeowners to auto dealers, RV owners, boat and aircraft operators, healthcare facilities, and commercial accounts. The business operates as a mobile service: franchisees run their operation from a vehicle and typically a home office, traveling to the customer’s location to assess damage and complete repairs on-site. This model emphasizes convenience for the customer while helping extend the life of existing furnishings and surfaces, aligning the brand with an eco-conscious “repair instead of replace” value proposition.
A key differentiator for Fibrenew is its proprietary product line and exclusive color-matching system, which the brand researches, develops, and manufactures in-house for use only by its franchise network. The comprehensive start-up package includes specialized tools, nearly 200 product SKUs and supplies, an iPad loaded with custom business software, and a color-recognition kit, giving new owners a turnkey technical platform from day one. This combination of products, processes, and technology is designed to help franchisees tackle a wide range of repair scenarios across multiple industries with consistent quality.
Fibrenew emphasizes strong training and support. New franchisees complete a multi-phase initial program that blends pre-training, intensive technical and business training, and post-training coaching, aimed at building both hands-on repair skills and day-to-day operational know-how. Ongoing support is delivered via phone, video, email, apps, and the brand’s online intranet (HIVE), where franchisees can access technical manuals, SDS information, and a library of field resources. Field support and peer interaction are further reinforced through events such as conventions and ongoing coaching, helping owners navigate technical questions and business growth over time.
The revenue model is built around diversified service lines rather than a single niche. Franchisees can pursue recurring work from commercial accounts (auto dealers, warranty companies, restaurants, medical facilities, etc.) while also serving residential customers who need furniture, auto interior, marine, and RV repairs. This multi-market approach helps smooth demand across economic cycles and allows owners to build a portfolio of repeat relationships with business clients as well as referrals from homeowners. The franchisor also highlights a flat-fee royalty structure and low-overhead, mobile operation, which together avoid the complexity of percentage-based royalty reporting while keeping fixed operating infrastructure relatively lean.
For someone exploring business ownership, Fibrenew offers a hands-on, service-based franchise with defined territories, a documented operating system, and a global brand that has been franchising since the 1980s. Franchisees typically manage their own schedule, often with few or no employees initially, and focus on both technical work in the field and relationship-building with local accounts in their exclusive territory. The brand positions itself as a good fit for individuals seeking a mobile, relationship-driven business that combines craftsmanship, customer service, and a sustainability-oriented story.
Testimonials
https://www.fibrenew.com/franchising-testimonials/
Franchisee Testimonials:
One of the biggest reasons I decided to join Fibrenew was because of the support system. From the official support team to our fellow Fibrenew franchisees, it is more like a family. You can count on folks to readily help you out when you are in need of an answer or faced with a situation you have not encountered previously! There is a great deal of support here and I am extremely grateful for that. LaChaun Steverson, Fibrenew Grand Rapids
After losing my position at a company I had given 31 years to, I needed to look at other options. We now own our own Fibrenew business. I am working with my wife and best friend every day and doing something that I love. I am down 50 pounds and my doctor is taking me off some medications. My stress level is at an all-time low as well. Jim Batey, Fibrenew Roanoke
I always feel supported when I’m trying to learn something new, and when I’m in the field, if I need advice right away, I’ve never had trouble getting a fast answer or just someone to talk through my issue with. Tim Healy, Fibrenew Northtowns
Training and support is wonderful. There really is so much to know and learn that it just takes practice. The Fibrenew Training and support team is outstanding! Genevieve Alexander, Fibrenew Bozeman
Before I started my Fibrenew business I heard ‘you will be in business for yourself, but not by yourself’… having now started my own Fibrenew business I can say that’s true. The support is phenomenal. I always get an answer to any question I have and I always feel I have a team behind me in my business. Stephen Bland, Fibrenew SE Louisville
The ENTIRE HQ staff ROCK. Great, great people. You are innovative and responsive to franchisees, and you LISTEN. You guys do not take comments as criticism, you take it as an opportunity to fill a need that wants to be filled or a change that makes a real difference and new products that put another bullet in our guns. Steve Bugg, Fibrenew Clear Lake
Kudos to you for building an awesome team. From my first phone conversation with Matt Woodcock through today. I have only experienced a positive and knowledgeable staff. The training and support team is fabulous. Denver does a great job getting my orders shipped quickly. I cannot forget Phaedra, Jamie, and France. They made our decision to join the Fibrenew team easy. And it is a decision we don’t regret. Jerry Mainstone, Fibrenew Ocala
Publicity
Fibrenew ranks #6 out of 200 by Franchise Business Review: https://franchisebusinessreview.com/top-franchises/fibrenew/
Fibrenew ranks #193 out of 500 by Entrepreneur Magazine: https://www.entrepreneur.com/franchises/fibrenew/282344
Best Top 5 Green & Eco Friendly Franhises: https://www.franchiserankings.com/reviews-and-ratings-of-best-green-eco-friendly-franchises
Franchise Business Review: https://franchisebusinessreview.com/top-franchises/fibrenew/
Unit Option
Single, Multiple
Background
FDD Franchised Units: 61
Corporate Owned Units: 0
Projected New Units: 0
Year Established: 1985
First Year Franchised: 1987
Type of Business: Franchise
Hours of Operation: Regular Business Hours
History:
OUR MISSION & VISION
Our mission is to provide our service throughout the world with integrity, distinction, and enthusiasm. Our vision is to be the worldwide leader in our industry while assisting our franchisees in achieving their personal and financial goals through owning and operating a thriving mobile service business.
OUR HISTORY
1985: Fibrenew is established 1987: Franchising begins. Michael Wilson purchases the first franchise
1994: Michael & Fran Wilson purchase the entire company 1994: Fibrenew begins to grow across Canada
1997: Fibrenew New Zealand is established
1999: Fibrenew’s first US franchise opens
2000: Fibrenew Mexico opens
2012: Fibrenew reaches 100 locations in the US
2019: Fibrenew Chile opens
2021: Fibrenew Saudi Arabia opens
2022: Currently 303 global locations and growing
OUR CONTINUED GROWTH
Since our inception, we have never stopped growing. Our franchise base has increased every single year – through every rise and fall of the world’s economy. That truly speaks to the fact that there is always a need for our services. From 1 single franchise in 1987 to over 300 franchise locations, Fibrenew is on a mission to remain #1 in our industry space.
Availability
Territories: United States, International, Canada: Registered
Financials
Liquidity: $15,000
*Investment Range: $67,790 - $120,660
**Average Investment: $100,000 - $121,000
Provided by the Franchisor
Minimum Net Worth: $100,000 or less
6 Month Cash: $10,001
Franchise Fee: $47000
Royalty: N/A
Royalty Description: $400-$860 per month (Technical Assistance Fee, by territory population); increases 5% annually from Year 3
Advertising: $200 per month minimum (Google Ads or approved supplier)
National Advertising: NA
Ramp-Up: 1 to 3 months
Passive Ownership: Semi- passive after 1 year
Passive Ownership means the owner is working 15 hours or less per week in the business.
Passive Ownership Explain: Owner will need to hire and train a manager.
Available Discounts
- Veterans
Discount Description: Fibrenew offers a 10% discount on the initial franchise fee to qualifying U.S. military veterans who meet their criteria.
Training, Support and Assistance
Co-Operative Advertising: N/A
Site Selection Assistance: N/A
Lease Negotiation Assistance: N/A
Length of Training: 70 Hours
Training Description:
Pre-training Program (4-6 weeks)
Onboarding, reading and business development
Foundations Training (2 weeks)
- Hybrid: In person in Calgary, AB Canada or
- Virtual / Screen-based from your home (choice of candidate)
Field Training Program (12 months post training)
Step-by-step business building guided by our expert support team
On-Demand Field Support
With Fibrenew, you are in business for yourself, but never by yourself. Our highly experienced support staff will be here to help you with all aspects of the business. By phone, live video chat, text, email, or our support app.
Annual Seminars
We offer continued training and learning opportunities on a regular basis. You’ll keep your skills sharp and learn new tips, tricks, and procedures through our interactive and fun sessions.
Weekly Workshops
Every Wednesday morning, we hold a company-wide Zoom workshop where we provide technical training sessions, discuss business-building, share ideas, and generally talk shop as a group.
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Join our Next Live Webinar:
Every month, we come together on Zoom to talk about Fibrenew. During these interactive discussions, we discuss our products, training, support, marketing, technology, company culture, and much more. You’ll have a chance to ask questions of current franchise owners and our team members!
Register your spot now – there’s no cost and no obligations to attend:
https://us02web.zoom.us/meeting/register/tZUlde-hrjgqGdIe9RK126gB8WXZnftQEpsL
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Listen to our Podcast:
We periodically catch up with Fibrenew Franchise Partners, Support Staff, the Executive Team, and more to talk shop. In these unscripted conversations, we cover business building, share tips and insights on owning and running a Fibrenew franchise, and more. We hope you enjoy listening in!
Listen on Apple Podcasts:
https://podcasts.apple.com/ca/podcast/fibrenew-exchange-podcast/id1501609159
Listen on Spotify:
https://open.spotify.com/show/4PofIDQwwpOgBT3ayINzks
Operational and Marketing Tools:
Field Training Program
What is Field Training
- Designed to ensure a solid start to launching your new franchise
- Guides you through the “next steps” to build on your initial training
How does it work
- Online learning platform
- Personal Support Coach
- Program length is 12 months
- Field Training will be concurrent with running your business
Financing Assistance: N/A
