Pillar To Post Home Inspectors

a FirstService Brands company

Pillar To Post is part of the FirstService Brands family, joining respected home service names like Floor Coverings International, California Closets, CertaPro Painters, and Paul Davis. Pillar to Post is the unquestioned leader in the $3 Billion+ Home Inspection Industry, delivering on our mission of ensuring confident home ownership and enriching the lives of the people and communities we serve.

Category: Real Estate

Concept Description

At Pillar To Post, we offer a full-time owner-led model, where the franchise business owner provides continuous involvement and energy in the business but does not have to be a home inspector. The owner is focused on B2B consultative-selling efforts to establish local referral relationships while building a team of inspectors to scale their business to reach greater financial performance and personal goals. This is not a passive or semi-passive ownership business opportunity at the beginning.

Pillar to Post leverages its industry leading, proprietary technology to disrupt traditional inspection norms with faster delivery of more comprehensive reports. Our all-inclusive onboarding program we call “Foundations for Success” prepares business owners to launch and scale their business successfully…and profitably. This is all delivered to both realtors and home buyers in a Brand Experience that has earned Pillar to Post a Net Promoter Score of 97!

Unit Option

Single

Background

FDD Franchised Units: 382

Corporate Owned Units: 0

Projected New Units: 20

Year Established: 1994

First Year Franchised: 1995

Type of Business: Franchise

Hours of Operation: Regular Business Hours

Number of Employees: Small (1-5)

History:

Pillar To Post® was founded in 1993 by Mike Brewer, an entrepreneur with experience in the automotive glass replacement franchise industry. He had bought a house and found the home inspection experience to be badly deficient in serving his needs. At that time, the organized home inspection industry was still in its infancy, and for years before that home buyers had relied on friends and family with a construction background to offer some inspection opinion prior to buying a home. Brewer began researching the industry and found that it lacked any deliberate technical training, certifications, or standards by which an inspection was conducted.

By 1994, Pillar To Post® was open for business with a formal technical training program, detailed standard practices for conducting inspections, a business start-up and operations program, and a formatted inspection report to make sure every report was delivered at a consistently high standard for the realtor and home buyer.

Pillar To Post® offered a complete package to enable newly recruited franchisees to build a real business, with a brand behind it, and with an approach that was truly innovative for its day. By 2000, Pillar To Post® had become the largest home inspection company in North America, catching and passing those companies that had started ten years earlier as well as the numerous others that had been launched around the same time. A good number of our early franchisees continue with Pillar To Post® to this day, including Charles Furlough who began as a franchisee in Raleigh, NC, in 1997, and who, in 2008, sold his business and joined the Pillar To Post® senior management team and today is Pillar to Post’s President and CEO.

Availability

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Available
Focus

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Focus

Territories: United States, Canada: Registered

Financials

Liquidity: $20

*Investment Range: $102,690 - $134,290

**Average Investment: $135,000 - $135,000
Provided by the Franchisor

Minimum Net Worth: $100,001 to $250,000

6 Month Cash: $10,001

Franchise Fee: $58500

Royalty: 7%

Royalty Description: 7% of Gross Revenues (minimum monthly royalty phases in from $0 to $2,328)

Advertising: None required (3-8% recommended, not mandatory)

National Advertising: 4% of Gross Revenues.

Ramp-Up: 1 to 3 months

Passive Ownership: Passive Ownership NOT Allowed
Passive Ownership means the owner is working 15 hours or less per week in the business.

Passive Ownership Explain: As the business matures, the owner has established themselves within their community and has a strong operational team in place the needed involvement will change allowing owners to have more flexibility and freedom with their time. We are a performance based franchise with minimums that must be met each year of operation, when those minimums are being met that is a sign the business is a well-oiled machine with a great team in place where the owner can be more hands-off.

Available Discounts

  • Veterans

Discount Description: 20% off initial franchise fee (reducing it to $46,8000 for veterans)

Training, Support and Assistance

Co-Operative Advertising: N/A

Site Selection Assistance: N/A

Lease Negotiation Assistance: N/A

Length of Training: 383 hours

Training Description:

Our all-inclusive training system is called Foundations for Success. This program teaches our franchise business owners everything they need to know about owning a business, inspections, sales, and marketing. It is a robust virtual on-boarding program. Business owners will later transition to a business coach to have regular 1-on-1 calls, an opportunity to attend regional meetings, a mentoring network of existing franchise business owners, and an annual conference.

Operational and Marketing Tools:

Because marketing is integral to business success, we offer marketing assistance to every franchise owner. Our professional marketing team provides:

  • 12-month full marketing program for new franchise owners
  • Build owner’s local website and maintain it, with the ability to add personalization
  • A resource library with presentation materials, digital assets and other promotional items
  • 52-week social media marketing calendar
  • 5-star review program, and reputation management system
  • Call Center for booking a plus an online booking system.
  • Structured marketing campaigns for local use
  • Expertise on how to effectively utilize marketing campaigns, including digital marketing strategies
  • Knowledge about social media best practices & training sessions

Financing Assistance: N/A

Interested in this Concept? Unlock it with the form below.

Presented By:

Maria Rogers

FranMent

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