Concept Description
At Pillar To Post, we offer an executive model, where the franchise business owner has full-time involvement in the business but does not have to be a home inspector. The owner is focused on building a local team to scale. This is not a passive or semi-passive ownership business opportunity.
We are the leader in the Home Inspection Industry, as we have more owners and inspectors than any other home inspection company, highest average invoice, more million-dollar producers then anyone, more innovations, more hours of training, and more coaches than any other brand. Pillar To Post Home Inspectors is an established brand with a broad presence in the US and Canada.
We have an established reputation for integrity and professionalism, inspiring our clients to trust us in every market. By focusing on these values, we have grown our brand and expanded its footprint in North America.
Executive Ownership Model: franchise owners lead and scale — they do not perform inspections. A lean team of certified inspectors supports growth.
Testimonials
https://franchise.pillartopost.com/success-stories/
Publicity
Pillar To Post CEO Charles Furlough Honored at 2025 American Business Awards®
How Army Veteran Matt Ruggieri is Redefining Success with Pillar To Post
African American Woman: My Journey in Home Inspection
Breaking Barriers and Building Community: My Journey in Home Inspection
CEO talks on Pillar To Post Culture
In a male-dominated industry Paula Camarena an MBA tech whiz came to play in booming home improvement industry
Unit Option
Single
Background
FDD Franchised Units: 350
Corporate Owned Units: 0
Projected New Units: 20
Year Established: 1994
First Year Franchised: 1995
Type of Business: Franchise
Hours of Operation: Regular Business Hours
Number of Employees: Small (1-5)
History:
Pillar To Post® was founded in 1993 by Mike Brewer, an entrepreneur with experience in the automotive glass replacement franchise industry. He had bought a house and found the home inspection experience to be badly deficient in serving his needs. At that time, the organized home inspection industry was about ten years old, and for years before that home buyers had relied on friends and family with a construction background to offer some inspection opinion prior to buying a home. Brewer began researching the industry and found that it lacked any deliberate technical training, business training, or standards by which an inspection was conducted.
By 1994, Pillar To Post® was open for business with a formal technical training program, a detailed standard of practice for conducting the inspection, a business start-up and operations program, and a formatted inspection report to make sure every report was delivered to a consistently high standard for the inspector to provide to the realtor and home buyer.
Pillar To Post® now offered a complete package to enable newly recruited franchisees to build a real business, with a brand behind it, and with an approach that was truly innovative for its day. By 2000, Pillar To Post® had become the largest home inspection company in North America, catching and passing those companies that had started ten years earlier as well as the numerous others that had been launched around the same time. A good number of our early franchisees continue with Pillar To Post® to this day, including Charles Furlough who began as a franchisee in Raleigh, NC, in 1997, and who, in 2008, sold his business and joined the Pillar To Post® senior management team and today is SVP, Operations.
In 2003, Mike Brewer sold Pillar To Post® to The Franchise Company and departed the business. In 2004, Dan Steward joined the company as President and added the CEO role in 2009.
Availability
Territories: United States, Canada: Registered
Financials
*Investment Range: $102,690 - $134,290
**Average Investment: $150,000 - $150,000
Provided by the Franchisor
Minimum Net Worth: $250,001, to $500,000
6 Month Cash: $5,001
Franchise Fee: $58500
Royalty: 7%
Royalty Description: 7% of Gross Revenues; minimum monthly payments of $0 per month in months 1-12 after your Launch Date; $582 per month in months 13-24 after your Launch Date.
Advertising: Local: we strongly recommend that you spend between three percent (3%) and eight percent (8%) of the Gross Revenues.
National Advertising: 4% of Gross Revenues.
Ramp-Up: 1 to 3 months
Passive Ownership: Passive Ownership NOT Allowed
Passive Ownership means the owner is working 15 hours or less per week in the business.
Available Discounts
- Veterans
Training, Support and Assistance
Co-Operative Advertising: N/A
Site Selection Assistance: N/A
Lease Negotiation Assistance: N/A
Length of Training: 383 hours
Training Description:
Our all-inclusive training system is called Foundations for Success. This program teaches our franchise business owners everything they need to know about owning a business, inspections, sales, and marketing. It is a robust 11-week virtual and hands on program. Business owners also have personal business coach, regular coaching calls, regional meetings, franchise business owner mentoring, and annual conferences.
Operational and Marketing Tools:
Because marketing is integral to business success, we offer marketing assistance to every franchise owner. Our professional marketing team provides:
- Initial one year advertising blitz, including email blasts, social campaigns, and couponing
- We support you with your own website, printed materials, presentations, social media advertising, 5-star review program, and call center/online booking system.
- Structured marketing campaigns for local use
- Expertise on how to effectively utilize marketing campaigns, including digital marketing strategies
- Professionally developed marketing materials
- Knowledge about social media best practices
Financing Assistance: N/A